Below we show you the information that you should keep in mind when buying at MARBELLATRIPS.COM. Everything is designed to make the experience simple, transparent and safe. Thank you for your trust.
Ownership and identification of the seller
MARBELLATRIPS.COM is a registered trademark in the Spanish Patent and Trademark Office, its use or misappropriation is prohibited without the written consent of the owner. In MARBELLATRIPS.COM you buy directly and pay directly to the seller, whose data is:
ESTEBAN FERRON VALDIVIESO
URB. THE ROSARY AVD. THE PINES, 29.
296004 MARBELLA
NIF: 528017877S
HELLO@MARBELLATRIPS.COM
How to buy
To contract the products and services present on this website, please follow the following steps:
Access the product, which is identified with a photograph, description.
Access the purchase form, where you can indicate the contact and payment details.
Finalize the order and if everything has gone well, you will receive a confirmation message on the screen and an acknowledgment of receipt with the order details in the email provided. If you do not receive it within a maximum period of 24 hours, please contact us (check your Spam mailbox beforehand).
All order data is automatically archived securely in our online sales platform, and is accessible by the user through the My account section by means of their username and password. However, if you detect an error in the introduction of the data, you must contact us as soon as possible at the email or telephone number provided in the notification, before we proceed to send the product, providing the order number and how much data is required for your verification.
If you require an invoice, please indicate it in the Order Notes or by sending us an Email with the necessary information: CIF / NIF, fiscal name and billing address.
Payment Methods
The payment methods are credit / debit card (3D-Secure).
Returns and exchanges
If for whatever reason you are not satisfied with your order, you have 14 days to cancel it without any return costs. To do this, you must contact us directly through the information provided in the order or through the withdrawal form. Later we will cancel the order and proceed to refund the purchase amount within a maximum period of 30 days.
Right of resolution
Any fraudulent use of this website will give the right not to process the order, being able to demand compensation for the damages caused. The seller also reserves the right not to process the order when the collection operation has been denied for any reason, which will be warned to the user for the appropriate purposes.
Treatment of the data
By virtue of the provisions of Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), the confidentiality of the personal data provided on this website is guaranteed, which will be incorporated and will be treated in the files registered in the Spanish Agency for Data Protection in the name of ESTEBAN FERRÓN VALDIVIESO NIF 52.807.877S, in order to facilitate the processing of orders, as well as to keep the user informed about new products and services that may result from their interest, applying the technical or organizational measures established to prevent improper access, manipulation or elimination, and without being transferred to other entities or third parties outside the service, without the express consent of the user. However, at any time you can exercise the rights of access, cancellation or rectification in relation to said data, requesting it through the email HOLA@MARBELLATRIPS.COM or any other form of contact provided on this website.
Cookies policy
The use of the website and its functionalities, including the contracting of products, implies the acceptance of their use, so its rejection or blocking may affect navigation. Cookies are used to control and carry out access statistics and visits to the website, and in no case will they be communicated or transferred to third parties. If you wish, you can configure your browser to be notified on the screen of the receipt of cookies and to prevent their installation. Please, consult the instructions and manuals of your browser to expand this information.
Specifically, the cookies used and their uses are the following:
wordpress_test_cookie: cookie to exclusively verify that the user's browser supports cookies, without collecting any identifying data. Expires when user closes browser
wordpress_logged_in_ [hash]: cookie to keep a user session open. If he checked the "Remember me" box, its duration is 14 days. Otherwise it expires when you disconnect or end the session.
wordpress_ [hash]: cookie to manage permissions to access different sections of the site. It expires at the end of the session.
wc_session_cookie_ [hash]: cookie that identifies the user in order to associate their shopping cart. It expires within two days.
woocommerce_cart_ [hash]: cookie that identifies the cart to know which customer it corresponds to and avoid fraudulent purchases. It expires once the corresponding session has ended.
woocommerce_items_in_cart: cookie that identifies the products in the cart in order to process the purchase. It expires once the corresponding session has ended.
_utm: Google Analytics cookie, a web analytics service developed by Google, which allows the measurement and analysis of navigation on web pages.
Applicable law and jurisdiction
In general, the purchase of the products and services contained in this website is subject to Spanish legislation and jurisdiction.